Employee Advisory Groups (EAG) are forums for employees to voice concerns or issues that affect them in their workplace; they are channels of communication for employee ideas and suggestions for improvement; and they are collaborators with management to continuously improve the work environment.
There is one EAG at Northeast Methodist Hospital; one at Metroplitan Methodist Hospital; and one at Methodist Specialty and Transplant Hospital; one for Methodist Children’s Hospital and Women’s Services; one for the MASH and MASC’s; and one for the Methodist Hospital and the Methodist System Office.
The accomplishments of the EAGs vary widely, from major projects to minor adjustments. But even the simplest improvement can affect employees significantly. Here are just a few. Congratulations to the EAG teams and their colleagues for making these things happen!
Northeast Methodist Hospital: There is now an outdoor gazebo designated for non-smokers. People who want to enjoy a break outdoors now have a covered area away from designated smoking areas.
Metropolitan Methodist Hospital: A simple relocation of a dumpster provided increased visibility for staff as they are leaving the parking garage. Moving the dumpster also decreases the likelihood of people being late for work while waiting for the dumpster exchange, which blocks access to the garage.
Methodist Hospital: Driver names are now posted in the shuttles. This allows employees who have specific feedback on shuttle service to identify whom they are talking about.
Methodist Children’s Hospital: The EAG recommended to Administration that they have some sort of holiday celebration/recognition. It was a lot of work by the cafeteria staff, but a big hit. Human Resources staff served food and drinks, and employees’ names were drawn to win TVs, boom boxes and iPods.
Methodist Specialty and Transplant Hospital: The Simplex clock in the cafeteria has been checked to make certain that it is accurate so that the cafeteria will open at 11 a.m. daily. This was an issue for employees trying to get lunch at that time.
Debbie Flanagan, PHR, Human Resources specialist at Northeast Methodist Hospital, said the topics that EAGs may address are quality, communication, work environment, workload, supplies and equipment, ideas to improve organizational performance, job enrichment/education, employee recognition, community involvement, diversity and staffing. Issues that will be referred to Human Resources include salaries, wages and rates of pay, employee benefits, employment decisions, disciplinary actions, grievances and Human Resources-related Ethics and Compliance issues.
“The group is constantly probing for ways to increase staff satisfaction,” said Ron Hunsucker, operating room manager of Northeast Methodist Hospital, “and we are finding that all staff have valuable suggestions. The only bad idea is the one never voiced.”




